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The Can/Am implementation team specializes in turn-key implementations, working closely with you every step of the way for successful project completion and beyond.
Can/Am’s team-based approach respects your needs, expertise, opinions, and time in order to create a positive work atmosphere based on a professional, healthy, and productive experience from initial implementation to ongoing client support.
We emphasize communication to build positive client relationships. As with any successful relationship, dialogue must be two-way and iterative, built upon a foundation of teamwork, trust, fair play, ethical standards, and ultimately, genuine enthusiasm for the project at hand.
Our experienced project team works with agency stakeholders and SMEs to successfully execute each project within stated timelines and budget. We follow a standard project management methodology including typical project management activities.
The Can/Am team kicks off projects on site, or we can also support completely remote virtual kickoff meetings based on your preferences.
Our team performs in-depth analysis of current Client processes and facilitates Teller implementation decisions through interactive Workshops. A proven process that creates the foundation for a successful project.
Can/Am configures the core Teller product to Client requirements as determined during Analysis meetings.
Can/Am writes interface specifications and works with Client and vendor staff to design and implement integrations between Teller and other applications being integrated.
Can/Am offers preparation and delivery of training sessions for Teller Usage, Configuration, and Management.
On-site or remote support for Go-Live ensures a successful cutover to production. Our team works with you to ensure that your staff are confident in using Teller to provide fabulous service to your constituents.
The implementation is complete – don’t worry, we are still with you! The Teller Client Care team is continually available to resolve issues, answer questions, and ensure that your software is up to date with new Teller releases. We take the production success of every client seriously and strive to establish and maintain long term relationships.
Streamline POS with unbeatable security, configurability, and transparency.
Unify printing, scanning, processing and more with a host of popular tools.
Seamlessly integrate with dozens of applications and business processes.
Marry web-based cashiering with all of your existing POS equipment.
Offer secure, easy payments and more on desktop and mobile, 24/7.
Easily manage all remotely collected revenue within your government.
Access a full suite of customizable reports, no additional software required.
Get expert guidance at every stage from pre-planning to post-launch support.
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"Working with Can/Am – Teller improves our payment options and streamlines our customer experience."
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"This effort supports our work towards modernizing our cashiering tools and building a best-in-class financial suite of services for Salt Lake City."
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"Each year the Department gets better and better at collecting and serving the public through Teller’s technology! The successful implementation made a difference to our collections this season. Thank you for giving us the opportunity to provide outstanding service and assistance to our taxpayers!"
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"When we reached out to other Teller Cashiering clients, we were told they make great partners and that we will be so happy. We are ready for some happy!"
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"Teller is the ideal solution because not only is it an easy-to-use, cloud-based POS system with an integration capability, but the team understands the unique needs of local government. With features like digital check scanners and other options to help reduce/eliminate the risk of data entry errors, our operations have become more accurate and efficient."
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"Can/Am Technology’s Teller Solution has enabled the City to modernize its cashiering processes and provide the best possible customer experience for the San Mateo community."
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"Their team members are true professionals in every way: responsive, engaged, proactive, courteous, true partners invested in our relationship and software solution. They exceeded our expectations."
“Can-Am’s Teller helps streamline payment processing with integrations and immediate data access across multiple platforms.”
“We were looking for the complete package, and Teller checked all of our boxes. The system is easily navigated by both end-users and system administrators. We’ve also appreciated the Teller team’s depth of knowledge.”
“Implementing the Teller integration has allowed 6 of our departments to consolidate the payment acceptance process, electronic deposit of check images, postings to the general ledger, and integration with our credit card processor in one system. Teller is easy to use and simple to administer, and since Teller is web-based, it has offered us flexibility to accept payments off-site when the need arises.”
We’re proud to be a long-term, trusted partner to dozens of state and local governments in the U.S. and Canada. With decades of experience serving organizations of all sizes, you can count on Teller to deliver for your residents.
