Solutions

Enterprise Cashiering

Government cashiering made easy.

Teller’s configurable, easy-to-use suite of cashiering solutions is designed specifically for local and state government agencies across North America.

Finding the right point of sale (POS) and cashiering software package can be a complex process. Teller makes it less stressful by offering a comprehensive suite of software features that integrate with your existing hardware and software platforms. We empower government agencies to streamline, modernize, and simplify their cashiering, online payments, and POS processes.

features

Automated Integration

Teller utilizes the latest technology to create rich API and plugin capability designed to seamlessly integrate with a variety of software applications including financials, accounts receivable, tax, parking, records, and more. Teller also integrates with credit processors and banks, including ICL.

Built-in Reporting Suite

Reports are incorporated throughout daily workflow activities, enabling staff to immediately access relevant, customizable reports from reconciliation and other screens. Management analysis reports allow data analysis and reporting based on date range and other criteria. Reports can be printed or exported in a variety of formats, including PDF, Excel, Word, and CSV.

Online Payment Portal

Deliver Teller features directly to your residents with an user-friendly web portal. This secure, single point of access solution for payments is accessible on a 24/7 basis, creating a rich experience for constituents. Accessible on mobile or desktop platforms.

Strong Auditing Capabilities

All modifications to payments, sessions, or batches are recorded and displayed as an audit timeline of the window showing that item. Detailed logging and user activity tracking provide assurance of security.

Detailed Management End-of-Day Balancing & Reconciliation Processes

Teller’s Drawer Session Management system delivers integrity and transparency for cashiers as they cash in, take payments, and balance their drawers. Daily closing workflow is built in, enabling secondary balancing and reporting of transactions prior to sending data to an integrated financial system.

Highly Configurable

Can/Am understands that not every government agency conducts business the same way.  The Teller system is configurable at all levels including security, users, processes, screens, approvals and reports.

Void and Adjust Payment Functionality

Teller enables rich payment search capabilities, enabling users to easily locate and modify payments. With full same day or post-balance void capabilities, Teller allows a payment to be reversed or corrected with full security and audit control. Returned items can be processed as NSF. Teller assembles all payment corrections or reversals to update your Financial System.

Original payment financial data is always intact. The intuitive Void and Adjust Payment windows make it easy for a cashier to enter data for supervisor approval.

Multi-Layer Security

Detailed security privileges for fine-grained control over access to Teller features. Privileges are assigned to department-specific user roles using the Teller Configuration web application, controlling access to different menus, windows, tabs, and more.

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"Working with Can/Am – Teller improves our payment options and streamlines our customer experience."

finance

CITY OF MIAMI, FL
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"This effort supports our work towards modernizing our cashiering tools and building a best-in-class financial suite of services for Salt Lake City."

Information Technology

SALT LAKE CITY, UT
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"Each year the Department gets better and better at collecting and serving the public through Teller’s technology! The successful implementation made a difference to our collections this season. Thank you for giving us the opportunity to provide outstanding service and assistance to our taxpayers!"

Tax and Collections

Santa Clara County, CA
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"When we reached out to other Teller Cashiering clients, we were told they make great partners and that we will be so happy. We are ready for some happy!"

Treasury

City of Olympia, WA
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"Teller is the ideal solution because not only is it an easy-to-use, cloud-based POS system with an integration capability, but the team understands the unique needs of local government. With features like digital check scanners and other options to help reduce/eliminate the risk of data entry errors, our operations have become more accurate and efficient."

Information Technology

Johnson City, TN
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"Can/Am Technology’s Teller Solution has enabled the City to modernize its cashiering processes and provide the best possible customer experience for the San Mateo community."

Finance

City of San Mateo, CA
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"Their team members are true professionals in every way: responsive, engaged, proactive, courteous, true partners invested in our relationship and software solution. They exceeded our expectations."

Community Development

Clark County, WA
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“Can-Am’s Teller helps streamline payment processing with integrations and immediate data access across multiple platforms.”

Treasury

Kittitas County, WA
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“We were looking for the complete package, and Teller checked all of our boxes. The system is easily navigated by both end-users and system administrators. We’ve also appreciated the Teller team’s depth of knowledge.”

Finance

Lake Havasu City, AZ
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“Implementing the Teller integration has allowed 6 of our departments to consolidate the payment acceptance process, electronic deposit of check images, postings to the general ledger, and integration with our credit card processor in one system. Teller is easy to use and simple to administer, and since Teller is web-based, it has offered us flexibility to accept payments off-site when the need arises.”

Treasury

Bernalillo County, NM

Trusted by governments across North America

We’re proud to be a long-term, trusted partner to dozens of state and local governments in the U.S. and Canada. With decades of experience serving organizations of all sizes, you can count on Teller to deliver for your residents.